VIP Owners AreaWelcome and congrats. This VIP page gives you the essentials: quick start, campsite setup, tear‑down, maintenance, warranty reminders, and A–Z tips. Use search to jump to answers or print the whole guide for the road.
Metro Detroit • Sterling Heights
35235 Mound Rd, Sterling Heights, MI 48310
586-446-6000 • Service • Parts
Quick Start • 5 things to do the night before
- Plug in to charge the battery and ensure battery disconnect is ON. If equipped, verify charge line from tow vehicle works.
- Start the refrigerator 12–24 hours early and keep the RV level while operating. Use Auto mode to switch between electric and LP automatically.
- Check LP levels and the regulator indicator; fill tanks if needed.
- Prime the fresh water system: 10–15 gal in black tank with chemical; fill fresh tank if no city water at site.
- Inspect tires, torque lugs per axle spec, and test trailer brake operation.
Campground Setup • Level, connect, extend
- Level side‑to‑side first; chock wheels; then level front‑to‑back via tongue jack or landing legs. Stabilizer jacks are for stabilizing only.
- Connect shore power (30/50 amp), drinking‑water hose with pressure regulator, and sewer. Avoid coiling long cords; keep total under ~50 ft when possible.
- Extend slides after confirming no obstructions inside or out; close cabinet doors first. Extend awning only in safe wind/rain conditions.
- Pressurize water (pump if on tank; booster OFF if using park cable; booster ON for antenna) and confirm water heater tank is full before energizing.
Awning in rain: Power awnings lack auto‑dump. Close during rain to prevent collapse. Damage from water pooling is not warrantable.
Tear‑Down Checklist • Before leaving the campsite
- Close and latch windows, roof vents, antenna, and range hood vent tabs.
- Switch fridge to Auto and latch doors. Turn off A/C before unplugging shore power.
- Retract slides after removing debris and confirming doors/drawers are closed. Stow steps and raise stabilizers.
- Disconnect water/sewer and store cords/hoses. Hitch up, connect 7‑way, attach break‑away cable, and test lights/brakes.
- Dump black first, then grey/galley; add chemical and 10–15 gal water to black for the next trip. Never leave valves open at site.
After You Get Home • Freshen and protect
- Turn off and cool water heater before draining. Highly recommended to drain after trips to prevent odor and algae.
- Empty tanks and prop fridge doors open to prevent mold and odors. Wipe any condensation from defrost.
- Decide on battery management: disconnect if storing without shore power, or keep plugged in and check distilled water more often.
Maintenance Schedules • Monthly • Seasonal • Biennial
Monthly
- Check battery water level; tire pressures and wear; exterior seals and roof caulking.
- Clean A/C interior filter; inspect roof A/C fins and refrigerator vents for debris or nests.
Seasonal
- Spring: de‑winterize, test LP/CO and smoke detectors, sanitize fresh water tank, condition rubber roof.
- Fall: winterize with RV antifreeze (not in fresh tank), inspect roof and seals, cover roof A/C and tires, rodent‑proofing.
Every 2 years or ~10,000 miles
- Repack wheel bearings; check and adjust brakes.
Warranty Reminders • What to call, when to call
- Report issues to Service promptly during your warranty period so we can document and coordinate with the manufacturer.
- Adjustments to doors and cabinets are typically covered for 90 days; sealants are maintenance and not covered.
- Tires are covered by tire manufacturer warranties; keep their contact info from your packet.
Electrical protection: Always use a surge protector. Damage from miswired outlets or surges is not covered by manufacturer warranty.
A–Z Topics • Refrigerator, awning, batteries, tanks, leveling, power, roofs…
- Air Conditioners: Expect up to ~20°F drop vs. outside temp; keep filters clean; require shore power.
- Refrigerator: Must be level when operating; start 12–24 hrs before loading; Auto mode handles power source; minimize door‑open time.
- Awning: Close during wind or rain; no auto‑dump on power awnings.
- Batteries: Deep‑cycle; slow charge; disconnect for long storage or maintain on shore power and top off distilled water.
- Holding Tanks: Use RV toilet paper and chemical; dump black first; never leave valves open at full‑hookup sites.
- Leveling: Level side‑to‑side, then front‑to‑back; use stabilizers only to stabilize.
- Power Converter: Converts 110V to 12V and charges battery; fan noise is normal.
- Roofs: Inspect at least spring/fall; reseal cracked seams with compatible sealant (no silicone on rubber roof).
